Privacy Policy

Privacy Policy

Privacy Policy: TrueBluePaws

Last Updated: July 2026

At TrueBluePaws, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website or place an order, we may collect information including:

  • Your name
  • Shipping address
  • Billing address
  • Email address
  • Phone number
  • Payment information (processed securely through our payment providers)
  • Order history
  • IP address
  • Browser and device information
  • Website usage data

Providing this information is voluntary, but certain information is necessary for us to process your order.

How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders
  • Communicate regarding your purchase
  • Provide customer support
  • Improve our products and website
  • Detect fraud and unauthorized transactions
  • Comply with legal obligations
  • Send marketing emails if you have chosen to receive them

Payment Information

Payments are processed securely through trusted third-party payment providers.

TrueBluePaws does not store your complete credit card information on our servers.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Remember your preferences
  • Improve website performance
  • Analyze visitor behavior
  • Measure advertising effectiveness
  • Provide a better shopping experience

You may disable cookies through your browser settings, although some website features may not function correctly.

Analytics

We may use analytics tools to better understand how visitors interact with our website.

These tools help us improve website performance, products, and customer experience.

Marketing

With your consent, we may send promotional emails regarding new products, special offers, and updates.

You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

Sharing Your Information

We only share your personal information when necessary to operate our business, including with:

  • Payment providers
  • Shipping and fulfillment partners
  • Customer support platforms
  • Website hosting providers
  • Analytics providers
  • Marketing service providers

These service providers are only permitted to use your information to perform services on our behalf.

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.

Although we take reasonable precautions, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Data Retention

We retain your personal information only for as long as necessary to:

  • Complete your orders
  • Provide customer support
  • Meet legal and accounting obligations
  • Resolve disputes
  • Enforce our agreements

When no longer required, your information will be securely deleted or anonymized.

Your Rights

Depending on your location and applicable law, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to certain processing activities
  • Request a copy of your personal data
  • Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us.

Children's Privacy

Our website is not intended for children under the age of 16.

We do not knowingly collect personal information from children.

If you believe a child has provided us with personal information, please contact us immediately so we can remove it.

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements.

Any updates will be posted on this page together with the revised "Last Updated" date.

Continued use of our website after changes are posted constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:

TrueBluePaws

Email: support@truebluepaws.com